Support
Use the support email below for product questions, Premium purchase help, NPD receipt delivery, refunds, account deletion, and privacy requests related to Stepvale.
Contact
Write to this address. We use it for support, Premium transactional messages (including receipts), and privacy requests — not for marketing mail.
support@stepvale.comQuick answers
A public store listing is not available on this site yet.
Report a bug
A useful report usually includes:
- What you expected to happen, and what happened instead.
- Steps to reproduce, in order.
- Your device model and operating system version.
- The Stepvale app version, if you can find it in settings.
- Screenshots or a short screen recording, if they help.
Request a feature
Feature ideas are welcome. A clear request usually includes:
- What you would like Stepvale to do.
- Why it would help your day.
- How you imagine using it.